About Our Privacy Policy

We process only the data we need to provide and improve our services, and we handle the information we have collected about you and your
use of our services. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided on umbaumeister.com. The effective date of these terms is November 23, 2022; upon publication of a new version, all previous versions become invalid. This privacy policy describes what information we collect about you, how this information is used, and with whom and under
what conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and what rights you have
regarding the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy officer; you will find the contact information at the end of our privacy policy.

About Data Processing

Below, you can read about how we process your data, where we store it (or have it stored), what security measures we use, and who has access to the data.

E-commerce software

WooCommerce
Our online store was developed using WooCommerce software. Personal data that you provide to us for the purpose of our services is shared with this party. WooCommerce has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Based on the agreement we have entered into with them, WooCommerce is obligated to take appropriate security measures. These security measures consist of the use of SSL encryption and a strong password policy. WooCommerce uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored. WooCommerce reserves the right to share collected data within its own group to further improve its services.

WooCommerce Hosting
Our online store was developed using WooCommerce software, and we have chosen Strato for our web hosting. Personal data that you provide to us for the purpose of our services will be shared with this party. Strato has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Under the agreement we have with them, Strato is obligated to implement appropriate security measures. These security measures include the use of SSL encryption and a strong password policy. Regular backups are performed to prevent data loss.

Office 365
We use Office365 for our regular business email communications. Office365 has implemented appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Office365 does not have access to our inbox, and we treat all our email communications as confidential.

Payment processors

Pay.nl
We use the payment service provider Pay.nl to process (part of) the payments in our online store. Pay.nl processes your name, address, and place of residence, as well as your payment details, such as your bank account or credit card number. Pay.nl has taken appropriate technical and organizational measures to protect your personal data. Pay.nl reserves the right to use your data to further improve its services and, in that context, to share (anonymized) data with third parties. In the event of a request for deferred payment (credit facility), Pay.nl shares personal data and order data with deferred payment service providers.
All of the above safeguards regarding the protection of your personal data also apply to the components of
Pay.nl’s services for which it engages third parties. Pay.nl does not retain your data for longer than permitted by law.

Mollie
We use the Mollie platform to process (part of) the payments in our online store. Mollie processes your name, address, and city of residence, as well as your payment details, such as your bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in that context, to share (anonymized) data with third parties.
All of the safeguards mentioned above regarding the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not retain your
data no longer than permitted by law.

Klarna
We use the Klarna platform to process (part of) the payments in our online store. Klarna processes your name, address, and city of residence, as well as your payment details, such as your bank account or
credit card number. Klarna has implemented appropriate technical and organizational measures to protect your personal data. Klarna reserves the right to use your data to further improve its services and, in that context, to share (anonymized) data with third parties. In the event of a request for deferred payment (credit facility), Klarna shares personal data and information regarding your financial position with credit bureaus. All of the safeguards mentioned above regarding the protection of your personal data also apply to the parts of Klarna’s services for which they engage third parties. Klarna does not retain your data for longer than permitted by law.

Reviews
WebwinkelKeur
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to ask for clarification regarding your review. If we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They use this information solely for the purpose of inviting you to leave a review. WebwinkelKeur has implemented appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing its services; we have given WebwinkelKeur permission to do so. All of the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and Logistics

PostNL
When you place an order with us, it is our responsibility to have your package delivered to you. We use the services of PostNL to carry out these deliveries. To do so, we must share your name, address, and city of residence with PostNL. PostNL uses this information solely for the purpose of fulfilling the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

External sales channels

Bol.com
We sell (some of) our products through the Bol.com platform. If you place an order through this platform, Bol.com shares your order and personal data with us. We use this data to process your order. We treat your data confidentially and have implemented appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing

General Purpose of Processing
We use your data exclusively for the purpose of providing our services. This means that the purpose of processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time—other than at your request—we will ask for your explicit consent to do so. Your data will not be shared with third parties, except to comply with accounting and other administrative obligations. These third parties are all bound by confidentiality pursuant to the agreement between them and us, or by an oath or legal obligation.

Automatically Collected Data
Data automatically collected by our website is processed for the purpose of further improving our services. This data (such as your IP address, web browser, and operating system) does not constitute personal data.

Cooperation in Tax and Criminal Investigations
In certain cases, umbaumeister.com may be required by law to share your data in connection with government-led tax or criminal investigations. In
such a case, we are compelled to share your data, but we will oppose this to the extent permitted by law.

Retention Periods
We retain your data for as long as you are a client of ours. This means that we retain your customer profile until you indicate that you no longer wish to use our services. If you notify us of this, we will also interpret this as a request to be forgotten. Based on applicable administrative obligations, we are required to retain invoices containing your (personal) data; we will therefore retain this data for as long as the applicable retention period remains in effect. However, employees will no longer have access to your client profile or to documents we have created in connection with your engagement.

Your Rights
Under applicable Dutch and European law, as a data subject, you have certain rights regarding the personal data processed by or on behalf of us. We explain below what these rights are and how you can exercise them. In principle, to prevent misuse, we will only send copies of your data to the email address we already have on file for you. If you
data at a different email address or, for example, by mail, we will ask you to verify your identity. We maintain a record of processed requests; in the case of a right-to-be-forgotten request, we store anonymized data. You will receive all transcripts and copies of data in the machine-readable data format that we use within our systems. You have the right at any time to file a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data inappropriately.

Right of access
You always have the right to access the data that we process (or have processed) and that relates to you or can be traced back to you. You may submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the email address we have on file, along with a list of the processors who hold this data, specifying the category under which we have stored this data.

Right to Rectification
You always have the right to have the data we process (or have processed) that relates to you or can be traced back to you corrected. You may submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been corrected to the email address we have on file.

Right to restriction of processing
You always have the right to restrict the processing of data that we process (or have processed) that relates to you or can be traced back to you. You may submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file stating that the data will no longer be processed until you lift the restriction.

Right to Data Portability
You always have the right to have the data we process (or have processed) that relates to you or can be traced back to you transferred to another party. You may submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you, to the email address we have on file, copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties. In all likelihood, we will no longer be able to continue providing our services in such a case, as the secure linking of data files can no longer be guaranteed.

Right to object and other rights
In certain cases, you have the right to object to the processing of your personal data by or on behalf of umbaumeister.com. If you object, we will immediately
data processing pending the resolution of your objection. If your objection is valid, we will provide you with copies of the data we process (or have processed) and will permanently cease processing thereafter. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in a manner that triggers this right. If you believe this is the case, please contact our privacy officer
privacy matters.

Cookies

Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We have not authorized Google to use the analytics information obtained for other Google services.

Third-party cookies
If third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects how we process data we have already collected about you, we will notify you by email.

Contact Information
De Stad 1, 5688NX, Oirschot, Netherlands
T +31(0)499-700276
E info@umbaumeister.com

Privacy contact:
Leon van Haaren